rescue heroes wendy waters you may need: -standard 2B pencil (any pencil can do, whether or not this says 2B) -mechanical pencil (for fine lines) -6B or 8B pencil, for those rich dark areas -Q-tips (for shading the skin. try taking some from the cotton off the end in the Q-tip to get a more defined line) -Eraser (I would suggest a kneaded eraser. It comes in handy for your eyes and lips) But you won't be capable of know if your productions are gaining in productivity unless you keep regular records. You'll get the feedback you'll want to see how your entire management effort is doing out there records. With these data you can actually plan and apply corrective steps for overcoming problems and you'll be able to increase effort that's reducing. Managing Director Martin Nettleton says: “Last month, we saw a record number of interactions from our website as a result of our advertising and PR, with enquiries coming directly from the contact form online, via email and via calls into our customer service department.