art pal Organizational communication is fundamental to high-mix manufacturing success. At the human holon level, communications are usually from the form: request, reply and inform. To have dialog amongst collaborative holons, human-system interfaces are essential. Interface applications within a cooperative holonic domain are easy, and decision support criteria will look like it comes down from a single application. If I let her she will phone me a number of times per week and talk through the problems. I listen and he or she seamless comfort at having had the chance to offload her troubles and I feel irritated because I offer her advice (which she never follows) and resentful because she's taken on a lot of my time.